First Citizens business banking
First Citizens Business Banking
Company cash has its own path: operating accounts, payments, and First Citizens business banking support that is separate from personal service.
What companies use it for
- Keep operating cash apart from personal spending
- Pay vendors and staff from a business account
- Give finance staff their own digital access
- Reach a business service team on a dedicated line
Business customer service is 866-322-4249. The automated line is open 24 hours. Representatives answer Monday to Friday, 8 am to 9 pm ET. The same number covers Commercial Advantage.
Sign-in still happens on firstcitizens.com with your login ID and password. Personal steps are noted on First Citizens login. Day-to-day tools overlap with online banking.
Keep personal and business apart
A household checking account is a poor place for payroll. Business banking keeps that activity in its own account and its own service line.